Returns & Exchanges

At The Closet, we want you to love your new style, which is why we offer a hassle-free 30-day return policy for all unworn garments. If a fit isn't perfect, we are here to help you find the right size or provide a full refund.

1

Initiate Your Return

Log into your account portal and select the items you wish to return to receive a pre-paid shipping label.

2

Pack Your Items

Place the original tags back on the garments and secure them in the original packaging to ensure they are protected during transit.

3

Ship It Back

Drop off your package at any authorized carrier location using the provided label within 7 days of starting the request.

4

Receive Your Refund

Once our quality team inspects the items, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing